Terms of service

3.1 Accepting these Terms

By creating an account, purchasing a subscription or using April, you agree to these Terms and acknowledge the Privacy Policy and Safety Guidance. If you do not agree, do not use the service.

You must be at least 13 and legally able to enter this agreement. If you are under 18 or below the age of majority where you live, you confirm that a parent or guardian has reviewed and agreed to these Terms with you and will supervise material training, nutrition and purchase decisions. You may use April only where it is lawfully available.

3.2 Your account responsibilities

• Provide accurate information where it affects eligibility, safety, nutrition, billing or training, and keep it reasonably current.
• Keep your device and sign-in method secure. Tell April promptly if you suspect unauthorised access.
• Use one personal account unless a plan explicitly permits something else. Do not sell, rent or transfer access.
• You are responsible for activity on your account unless it results from April's failure to use legally required care.

3.3 Prices, renewals and cancellation

Some features require April Pro or another paid plan. Before you confirm a purchase, the Apple App Store or Google Play checkout shows the local price, currency, billing period, taxes, renewal schedule, trial or introductory terms and any other required information. By confirming, you authorise the store to charge the displayed recurring amount until cancellation.

• A free or discounted trial converts to the displayed paid plan unless you cancel before the store's stated deadline.
• Subscriptions renew for the period shown at checkout unless cancelled in the store account used to subscribe.
• Deleting April or deleting your April account does not cancel a store subscription. Cancellation and account deletion are separate actions.
• Unless the checkout or local law says otherwise, cancellation stops future renewal and access continues until the paid period ends.
• Refunds, cooling-off rights, statutory withdrawal rights and billing disputes follow applicable law and the store's process. Nothing here removes a right the law gives you.
• Irish consumers keep the mandatory rights and remedies that apply to digital content and digital services. Where an eligible distance contract carries a 14-day withdrawal right, that right applies subject to the statutory exceptions and any valid request to begin supply early.
• A future price change will use the notice and consent process required by the store and applicable law.

3.4 Fitness and nutrition guidance

Read the Safety Guidance before starting a plan. Speak with a qualified professional before a significant exercise or diet change if you are pregnant, under medical care, managing a condition or injury, taking relevant medication, returning after prolonged inactivity, or have a current or previous eating disorder.

Exercise demonstrations cannot verify your form. Wearables and consumer sensors can be missing, delayed or wrong. Calorie, macro and body targets are estimates. April Food Database records, barcode records and AI recognition can be outdated or incorrect, and product formulations can change. Check the physical label and manufacturer where ingredients or allergens matter.

Friend referrals: Invite friends and earn a one-time Ultra reward

Where the referral feature is available, two genuine new friends must join through your invitation, complete April’s onboarding and log at least one qualifying meal. A qualifying log must be a committed food record with positive calories. The reward belongs to the inviter; invited friends do not automatically receive Ultra.

After both friends qualify, you can activate one free 72-hour April Ultra reward. The period starts when you choose Activate April Ultra. This reward does not create a paid subscription or automatically renew. When it ends, access follows any other active subscription or reward on the account.

Participation is limited to one person, one personal account and one device, with one reward ever. Self-referrals, duplicate or recreated accounts, shared-device claims and attempts to bypass eligibility do not qualify. Changing an email address, reinstalling April or deleting an account does not create new eligibility. April can hold suspicious rewards for review, refuse an invalid claim or suspend an account for referral abuse. Contact support@trainwithapril.com if you believe a referral was incorrectly rejected.

3.5 Accuracy and limits of AI

AI output is probabilistic. It can be incomplete, outdated, biased, unsuitable or factually wrong. It may miss an emergency, allergy, contraindication, injury or important context. Do not rely on April AI for diagnosis, medication, emergency triage, eating-disorder treatment or another high-stakes decision. Review outputs before acting and use a qualified professional when the consequences matter.

You must have the right to submit any prompt, image, file or other content. Do not upload another person's health, identity or confidential information without lawful authority and, where required, their consent. Provider availability and model behaviour can change.

3.6 Your content and ownership

You retain any rights you have in content you submit. You grant April a limited, worldwide, non-exclusive licence to host, copy, transmit, format and process that content only as needed to provide, secure, maintain and support the service, comply with your instructions, and meet legal duties. The licence ends when the content is deleted, except for restricted backups and records April is lawfully required to retain.

Feedback about the product can be used without payment or attribution, but April will not publicly identify you from private feedback without permission.

3.7 Prohibited uses

You must not:

• use April unlawfully, deceptively, abusively, or to threaten, exploit or harm another person;
• submit malware, attempt unauthorised access, bypass security or usage controls, or probe infrastructure without written permission;
• use automated access to bypass security, harvest private account information, disrupt the service, or resell access without permission;
• impersonate someone, misuse another account, manipulate entitlement or interfere with another user's service;
• use AI output as a substitute for required professional judgement in a medical, legal, financial, employment or other high-stakes setting;
• infringe intellectual property, privacy, confidentiality or other rights.

April’s public product, help and legal pages are available to search and AI crawlers under the website’s robots.txt rules. This does not authorise access to private account services, personal records or source code, or remove applicable intellectual-property rights.

3.8 Your licence to use April

April and its licensors own the app, site, visual system, software, exercise library, text, graphics and other service content, excluding your content and identified third-party material. April grants you a personal, limited, revocable, non-transferable, non-exclusive licence to use the service for its intended purpose while these Terms apply.

You may not copy, distribute, sell, reverse engineer, decompile or create derivative works from the service except where applicable law expressly permits the activity and does not allow that right to be waived.

3.9 Third-party terms and policies

April works with app stores, health platforms, watches, sign-in providers, websites and AI providers. Their terms and privacy policies can apply to your use of their service. April is not responsible for a third party's independent service, content or availability, but this does not remove responsibility April cannot lawfully exclude for its own conduct.

3.10 Changes and availability

April may add, remove or change features, models, providers, limits and compatibility to improve the service, address risk, comply with law or respond to platform changes. April does not promise uninterrupted or error-free availability. Where a material change adversely affects paid access, April will give reasonable notice and any remedy required by law.

3.11 Closing or suspending an account

You can stop using April and delete your account through the in-app control. Cancel an active store subscription separately. April may restrict or suspend access to investigate a security issue, prevent harm, comply with law, or address a serious or repeated breach. April may terminate after notice where reasonably possible, but immediate action can be taken where delay would create material risk.

Terms that need to continue by their nature, including ownership, payment obligations already incurred, lawful retention, disclaimers, liability limits and dispute provisions, survive account closure.

3.12 Warranties and consumer rights

To the maximum extent permitted by law, April is provided on an “as available” basis. April does not guarantee a particular fitness, weight, health, appearance, nutrition or performance outcome, or that every suggestion, sensor value, food record or AI response is accurate. Nothing in these Terms excludes a warranty, guarantee or remedy that applicable consumer law says cannot be excluded.

3.13 Limits of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, breach of a non-excludable consumer guarantee, or any liability that cannot lawfully be excluded or limited.

Subject to those exceptions, April is not liable for an indirect or consequential loss that was not reasonably foreseeable when you accepted these Terms. To the maximum extent permitted by law, April's total liability arising from the service is limited to the greater of the amount you paid for April in the 12 months before the event giving rise to the claim or £100 in your local-currency equivalent.

For Australian consumers, nothing limits rights under the Australian Consumer Law. Where that law permits a remedy for services to be limited, April may elect to supply the services again or pay the reasonable cost of having them supplied again. Equivalent mandatory consumer protections remain intact wherever you live.

3.14 Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction. If you live elsewhere, you keep any mandatory right to rely on your local consumer law or bring a claim in your home courts. Irish consumers retain mandatory Irish and EU consumer rights and access to Irish courts where applicable law provides it. These Terms do not require private arbitration and do not waive a right to participate in a lawful collective proceeding.

Before filing a claim, each side should try in good faith to resolve the issue by written notice, unless urgent relief or a legal deadline makes that impractical. Contact legal@trainwithapril.com. This step does not shorten a limitation period or remove access to a regulator, court or statutory remedy.

3.15 General terms

If one provision is unlawful or unenforceable, it will be adjusted only as much as necessary and the rest remains in effect. A delay in enforcing a right is not a waiver. You may not transfer this agreement without April's consent. April may transfer it as part of a genuine reorganisation, financing or sale if the transfer does not reduce mandatory consumer or privacy rights.

April may update these Terms to reflect the service, providers or law. The updated date will be posted and reasonable additional notice will be given before a material change takes effect. If law requires fresh consent, April will ask for it.