Health and safety
April provides fitness information and suggestions. It cannot examine you, know how you feel, verify every label or recognise every dangerous situation.
In an emergency, stop and get help.
- UK999 or 112
- IRELAND112 or 999
- US / CANADA911
- AUSTRALIA000
- NEW ZEALAND111
Do not wait for April AI or support. Use your local emergency number if you are elsewhere.
4.1 When to seek urgent help
Urgent warning signs include chest pain or pressure, fainting, severe or unusual shortness of breath, signs of stroke, a serious allergic reaction, uncontrolled bleeding, confusion, a major injury, sudden weakness, or any symptom that feels dangerous. This list is not exhaustive.
4.2 When to speak with a professional
Speak with a doctor, physiotherapist, registered dietitian or other suitably qualified professional before a significant training or nutrition change if you:
- are pregnant, recently gave birth or are trying to conceive;
- have a heart, breathing, metabolic, neurological, kidney, bone, joint or other condition affected by exercise or diet;
- have pain, an injury, unexplained symptoms, recent surgery or a long period of inactivity;
- take medication affecting heart rate, blood pressure, hydration, appetite, blood sugar, weight or exercise tolerance;
- have a current or past eating disorder or receive clinician-led nutrition care;
- are under 18 or have been told to limit physical activity.
April's readiness questions are screening questions, not a clinical assessment. A qualified professional's advice takes priority.
Exercise safely
- Inspect equipment and surroundings. Use suitable footwear, space and a spotter where needed.
- Start with manageable load. A demonstration cannot confirm your technique.
- Stop for sharp or worsening pain, dizziness, faintness, nausea, numbness or unusual breathlessness.
- Adjust for illness, heat, altitude, poor sleep, medication, hydration and fatigue.
- Do not operate a phone or watch where attention to it makes the activity unsafe.
Check food labels
- Calories, macros and weight targets are estimates, not prescriptions.
- Check packaging and the manufacturer for allergens, ingredients and serving size.
- A dietary badge is not an allergen guarantee. Account for preparation and cross-contamination.
- Do not pursue rapid, extreme or medically inappropriate weight change.
- Pause logging and seek support if it increases distress, compulsion, restriction or bingeing.
Watch and sensor limitations
- A watch can miss samples, show stale values, lose connection or estimate differently from another device.
- A heart-rate, calorie, sleep or recovery value is not a clinical measurement.
- Missing data is not evidence that everything is fine.
- Follow the maker's fit, charging, cleaning, water-use and skin-safety instructions.
Check AI answers
- Verify exercises, nutrition, calculations, dates and factual claims.
- Never use AI for emergency triage, diagnosis or medication decisions.
- April only knows the context available to it. Missing history can change the answer.
- If AI conflicts with a clinician, label, device warning or how your body feels, use the safer source.
4.3 Guidance for under-18s
A parent or guardian should supervise April use by anyone under 18, review proposed training or nutrition changes, and involve an appropriate professional where growth, injury, health, body image or weight is a concern. April must not be used by anyone under 13.
4.4 Report a safety issue
Report unsafe guidance, an incorrect exercise, a food or allergen issue, or a recurring sensor problem to safety@trainwithapril.com. Include the relevant screen, approximate time, app version and device where it is safe to do so. Do not send unnecessary medical records. This inbox is not monitored as an emergency service.
