No sale of personal information
April does not sell personal information and does not use health information for targeted advertising.
LEGAL INFORMATION
Read April's policies, safety guidance and options for managing your information.
00 / START HERE
These documents explain how April uses your information, the terms for using the service and the safety guidance for its features.
April does not sell personal information and does not use health information for targeted advertising.
Connected health, camera, photos, microphone, speech, notifications and watch access can be changed in device settings.
AI output can be wrong. April is a fitness and general wellbeing service, not medical care or an emergency service.
You can delete your account in the app. Store subscriptions must be cancelled separately with Apple or Google.
Business and correspondence address: 27 Old Gloucester St, Holborn, London WC1N 3AX, United Kingdom. Contact support@trainwithapril.com.
01 / PRIVACY POLICY
Effective 9 September 2026. This policy covers the April mobile app, watch experience, trainwithapril.com and related support services worldwide.
April is operated from the United Kingdom under the project name April Technologies. The operator of April is the controller of personal information handled through April, except where another provider acts as an independent controller for its own service.
Business and correspondence address: 27 Old Gloucester St, Holborn, London WC1N 3AX, United Kingdom.
Privacy questions and rights requests can be sent to privacy@trainwithapril.com.
1.1 / SCOPE
This policy applies worldwide when you create an April account, use training, nutrition, progress, watch or AI features, contact support, or visit the website. Country-specific sections explain additional rights in selected jurisdictions but do not limit where April is available. It does not replace the privacy terms of Apple, Google, a connected health platform, an AI provider, the April Food Database infrastructure, or another service you choose to use.
“Personal information” includes information that identifies you, relates to you, can reasonably be linked to you, or is treated as personal data under applicable law. Health, biometric, body, wellbeing and some profile information may receive additional protection as sensitive or special category information.
1.2 / INFORMATION
The information April processes depends on the features you use, what you enter and the permissions you grant.
| Category | Examples | Main use |
|---|---|---|
| Account and identity | Email address, authentication identifier, name or nickname, date of birth, age band, sign-in provider | Create, secure and recover your account; confirm eligibility |
| Profile and goals | Height, weight, target weight, goals, experience, schedule, equipment, training location, preferences | Personalise and update your plan |
| Health and safety context | Injury or care areas, pregnancy status, eating-disorder or clinician-led nutrition flags, relevant medication and safety answers | Apply safety checks and avoid unsuitable suggestions |
| Training and progress | Plans, workouts, exercises, sets, loads, repetitions, rest, adherence, body trends and check-ins | Run your plan, record activity and show progress |
| Nutrition | Food searches, barcode numbers, meals, portions, calories, macros, ingredients, allergies, saved foods and Cabinet items | Log food, estimate nutrition and check compatibility |
| Connected health | Steps, active and total energy, distance, heart rate, resting heart rate, sleep, weight, exercise and workout data | Show trends and provide optional recent context |
| AI content | Prompts, responses, selected model, limited April context, saved chats, memories, feedback and web-search requests | Answer requests, maintain chats you save and enforce safety |
| Files, images and voice | Photos, files, barcode camera frames, attachment descriptions and speech transcripts | Analyse an attachment, scan food, or turn speech into text |
| Purchases | Product, store, entitlement, renewal state and pseudonymous transaction or subscriber identifiers | Recognise, restore and protect paid access |
| Technical and support | App version, platform, device capability, integrity signals, timestamps, IP address in network logs, error details, support messages and screenshots you send | Operate, secure, troubleshoot and support April |
| Website request data | Requested page, time, browser and IP address in ordinary hosting or security logs | Deliver and protect the website |
1.3 / SOURCES
1.4 / PURPOSES AND LEGAL BASES
| Purpose | UK + EU legal basis | Additional condition |
|---|---|---|
| Create accounts, deliver requested features, sync records and manage subscriptions | Performance of a contract | Explicit consent where the feature needs special category health data |
| Read connected health and use optional health or safety context | Consent | Explicit consent for special category data; permission can be withdrawn |
| Personalise training, nutrition, progress and AI context | Contract and, where appropriate, legitimate interests | Explicit consent where health data is involved |
| Secure accounts, prevent fraud, enforce limits and investigate abuse | Legitimate interests and legal obligation | Use or defence of legal claims where applicable |
| Provide support, debug failures and measure service reliability | Contract and legitimate interests | Health details are not required for ordinary support |
| Keep accounting, dispute and compliance records | Legal obligation and legitimate interests | Only the limited record needed for that purpose |
| Send optional marketing in the future | Consent where required | April does not currently send third-party advertising |
For people in the European Economic Area, these legal bases are interpreted under the EU GDPR. For people in the United Kingdom, they are interpreted under the UK GDPR and Data Protection Act 2018. Elsewhere, April relies on consent, contract, legitimate interests, legal obligation or another authority permitted by applicable local law. You are not required to grant optional device permissions or supply optional health context, but the related feature may be less tailored or unavailable without it.
1.5 / CONNECTED HEALTH
Apple Health or Health Connect holds the source record.
April reads only the data types you authorise.
Trends appear in Progress. A limited summary of recent data may be included in an AI request when relevant.
April's current mobile permissions are read-only for connected health. April does not write health records back to Apple Health or Health Connect. Raw connected-health samples are not copied into a server-side April health-history database. If you ask AI to use health context, a limited summary needed for that request can be processed by April's server and the selected providers. You can revoke access in your operating-system settings.
1.6 / APRIL AI
April receives the prompt, your selected model, any attachment, and only the enabled April context relevant to the request.
April uses rule-based safety checks on messages and answers. The selected AI provider may also apply its own safety checks.
A raw image or file is first analysed using OpenAI. The resulting limited description, not the raw attachment, is then sent to the selected answer model. April does not retain the raw attachment payload after processing.
The prompt and limited context are sent only to the AI service needed to return the response. When a web-enabled feature is used, supporting tools receive only the query or page needed for that request.
Saved chats and memories remain until you delete them. Temporary Chat is kept out of your history and does not use saved memory or past chats. An encrypted copy of the result may be kept for no more than 24 hours to recover interrupted delivery.
April uses rules and AI to tailor workouts, food tools, trends and responses. These processes do not make decisions that produce legal or similarly significant effects. They can still be wrong, so you should review suggestions and use professional advice where the consequences matter.
1.7 / PROVIDERS + DISCLOSURES
April shares information only for a described purpose, at your direction, to complete a transaction, to protect the service or people, or where law requires it. Current provider categories include:
Authentication, user data, storage, server functions, security and app-integrity checks.
Private database infrastructure used to search food, product, barcode, ingredient and nutrition records.
Sign-in, distribution, device permissions, health-platform access and store purchases, depending on your device.
Subscription entitlement, purchase transport and restoration using store and pseudonymous subscriber identifiers.
Attachment analysis, selected answer models and specialist nutrition or progress features where used.
OpenAI, Alibaba Cloud's Qwen, DeepSeek, Z.ai's GLM and MiniMax process your message and limited app information only when you use the relevant model or feature. Approved routing services may deliver these requests to the selected provider.
Search queries and page retrieval only when a request uses a web-enabled feature.
Website delivery, security, aggregate website analytics and support communications.
Privacy representation, professional advice, lawful requests, safety, legal claims, or a properly managed business transfer.
A provider may act as April's processor, service provider, or independent controller depending on the service. April does not authorise providers to use health information for advertising. If April adds a provider that materially changes the data path, this policy and any required consent will be updated first.
1.8 / INTERNATIONAL TRANSFERS
April is operated from the United Kingdom under the project name April Technologies and uses providers that may process information in the United Kingdom, United States, European Economic Area and other countries where they or their approved subprocessors operate. Privacy protections can differ between countries.
Where UK law requires a transfer safeguard, April will use an applicable adequacy regulation, the UK International Data Transfer Agreement, or the UK Addendum to approved standard contractual clauses, together with a transfer-risk assessment and technical or organisational protections. For transfers governed by EU law, including transfers involving people in Ireland, April will use an EU adequacy decision, approved Standard Contractual Clauses or another valid EU GDPR transfer mechanism, with supplementary protections where required. Where other regional transfer rules apply, April will use the locally required consent, contract, assessment or comparable protection.
1.9 / RETENTION
| Record | Current retention rule |
|---|---|
| Account, plan, workout and nutrition records | While the account is active, then deleted or de-identified after account deletion unless a narrow legal, security or dispute record must remain. |
| Saved AI chats and memories | Until you delete the item or your account. |
| Temporary Chat recovery result | No more than 24 hours. It is unlisted and not used as later model context. |
| Raw AI attachment | Not retained by April after processing. Saved-chat metadata records only the attachment type and that reattachment is required. |
| Raw connected-health history | Read for the requested task and not stored in an April server-side health-history database. |
| AI request, retry, window and webhook metadata | Up to 35 days. Raw account identifiers in the billing path are erased on account deletion. |
| Pseudonymous billing and AI usage evidence | Up to 400 days after the relevant period. It excludes prompts, outputs, attachments, health data and raw account identifiers. |
| Deleted-user billing barrier | A domain-separated account digest and deletion time for up to 400 days to prevent erased billing data being recreated by a provider sync. |
| Support, legal and security records | For the time reasonably necessary to resolve the issue, meet a legal duty, enforce rights or defend a claim. |
| Encrypted backups | Until overwritten on the normal restricted backup cycle, unless a lawful preservation duty applies. |
These are the current maximum retention periods; April may delete information sooner. April can keep a narrowly scoped record longer where law, a court order, fraud prevention, safety, accounting or a live dispute requires it.
1.10 / SECURITY + INCIDENTS
April uses encryption during transfer and provider encryption for stored data. Access rules limit data to the right account, servers check permissions, and app-integrity checks help detect tampering. Service credentials and retention periods are limited. Logs are designed to exclude prompts, answers and health information where they are unnecessary. Only people and systems with an authorised need can access the data.
No online service is risk-free. Keep your phone, watch, email account and sign-in methods secure. If April confirms a breach that requires notification, April will notify affected people and regulators within the deadlines that apply, including the US Federal Trade Commission Health Breach Notification Rule where applicable.
1.11 / WEBSITE + COOKIES
trainwithapril.com does not set advertising cookies or build advertising profiles. It uses Cloudflare Web Analytics for aggregated page-view, referral, device and performance information. Cloudflare states that this service does not collect or use visitors' personal data and does not track individual visitors across customers' websites. Hosting and security systems can still create ordinary request and security logs. If non-essential cookies or similar technologies are added, April will update this notice and provide consent controls before using them where the law requires.
1.12 / YOUNG PEOPLE
April is not directed to, and does not permit accounts from, children under 13. The onboarding flow blocks a date of birth showing an age below 13. If April learns that an ineligible child supplied personal information, April will close the account and delete the information, subject to the narrow retention exceptions above.
If you are 13 to 17, a parent or guardian should review April, these documents, any subscription and material training or nutrition changes with you. April may require adult permission where local law or the nature of the information requires it. April does not sell young people's personal information or use it for targeted advertising.
In Ireland, where April relies on consent to process a child's personal information for an online service, a user under 16 may need consent or authorisation from a parent or guardian. Other lawful bases and child-safety rules may apply depending on the feature and context.
1.13 / RIGHTS
Depending on where you live and which law applies, you can ask April to confirm processing, provide access or a portable copy, correct information, delete it, restrict processing, withdraw consent, object to some uses, limit sensitive-data use, or explain a significant automated decision. April does not discriminate against you for using a privacy right.
Send a request to privacy@trainwithapril.com. State your country or US state and the right you want to use. April may request limited information to verify your identity and authority. If April denies a request, the response will explain why and how to appeal where an appeal right applies.
Rights can include access, rectification, erasure, restriction, portability, objection and withdrawal of consent. People in Ireland may complain to the Data Protection Commission. People elsewhere in the EEA can contact their local supervisory authority.
Rights can include access, rectification, erasure, restriction, portability, objection and withdrawal of consent. UK complaints can be made to the Information Commissioner's Office.
Applicable state law can provide rights to know, access, correct, delete, obtain a copy, opt out of sale or targeted advertising, limit some sensitive-data uses and appeal. April does not sell personal information or use it for targeted advertising.
You can request access and correction, withdraw consent subject to lawful limits, and challenge compliance. You can complain to the Office of the Privacy Commissioner of Canada or the relevant provincial commissioner.
You can request access or correction and complain to April. If the issue is not resolved, you may complain to the Office of the Australian Information Commissioner. Statutory consumer guarantees remain unaffected.
You can request access or correction and raise a privacy complaint. You may contact the Office of the Privacy Commissioner if the issue is not resolved.
Email privacy@trainwithapril.com with the subject “Privacy complaint.” April will acknowledge it, review the facts and relevant systems, involve a provider where needed, and send a reasoned response within the period required by applicable law. The response will identify any correction or other action and the regulator or appeal route available if you remain dissatisfied.
We have appointed EU Rep as our Representative under Article 27 of the EU General Data Protection Regulation (“GDPR”). All GDPR queries from EU Data Subjects or Data Protection authorities should be submitted to eurep.ie via their dedicated form. BizLegal Ltd trading as EU Rep have their registered office at 27 Cork Road, Midleton Co. Cork, Ireland. Company number 635921.
1.14 / CHANGES
April may update this policy when the product, providers or law changes. The updated date will appear at the top. If a change materially affects your choices or requires consent, April will provide additional notice in the app or ask for consent before the new processing starts.
02 / UNITED STATES
This section is a separate and distinct notice for US consumer health laws. It should be read with the full Privacy Policy above.
2.1 / CATEGORIES
2.2 / SOURCES + PURPOSES
Sources are you, your use of April, a device or watch you connect, Apple Health, Health Connect, and services you deliberately ask April to use. April collects or processes this information to provide the feature you request, tailor fitness and food tools, apply safety controls, answer an AI request, maintain your records, secure the service and comply with law.
2.3 / SHARING
Depending on the feature, consumer health data can be disclosed to Google Firebase and Google Cloud for April's infrastructure; Supabase and the April Food Database infrastructure for food search; OpenAI for attachment analysis or a selected specialist feature or model; the provider and approved routing infrastructure for the AI model you select; Apple or Google for platform health access; Zoho Mail if you include health information in a support message; EU Rep for an EU or EEA privacy request; and professional advisers or authorities when lawfully necessary. Search and content tools receive only the query or page needed when a web-enabled feature is used. Subscription services do not need your prompt or connected-health history to manage entitlement. Cloudflare Web Analytics is limited to the public website and is not used to analyse in-app health records.
April has no affiliates that receive consumer health data for their own independent marketing. The provider list will be updated before a new category of health-data sharing begins.
2.4 / CONSENT + RIGHTS
You can decline a health permission, leave sensitive context out, disconnect a health platform, delete editable records, delete the account, or email privacy@trainwithapril.com to request access or deletion of consumer health data or to withdraw consent. April will also instruct relevant processors to delete data when required, subject to lawful exceptions and restricted backup cycles.
If April denies a request, you may appeal by replying with the subject “Privacy appeal.” April will review the decision and explain any external complaint option available in your state.
2.5 / HIPAA + BREACH NOTICE
April is generally not a health-care provider, health plan, clearinghouse or business associate under the US Health Insurance Portability and Accountability Act. Information you put into April may therefore not be protected by HIPAA. Other consumer privacy, health-data and breach-notification laws can still apply. If a qualifying breach of unsecured identifiable health information occurs, April will provide the notices required by applicable law.
03 / TERMS OF SERVICE
Effective 9 September 2026. These terms govern the April app, watch experience, website and related services, and form an agreement between you and the operator of April, using the project name April Technologies.
April is a fitness and general wellbeing product, not a medical device, clinician, dietitian or emergency service. It does not diagnose, treat, cure, prevent or monitor disease and should not replace qualified professional advice.
3.1 / AGREEMENT + ELIGIBILITY
By creating an account, purchasing a subscription or using April, you agree to these Terms and acknowledge the Privacy Policy and Safety Guidance. If you do not agree, do not use the service.
You must be at least 13 and legally able to enter this agreement. If you are under 18 or below the age of majority where you live, you confirm that a parent or guardian has reviewed and agreed to these Terms with you and will supervise material training, nutrition and purchase decisions. You may use April only where it is lawfully available.
3.2 / ACCOUNT
3.3 / SUBSCRIPTIONS
Some features require April Pro or another paid plan. Before you confirm a purchase, the Apple App Store or Google Play checkout shows the local price, currency, billing period, taxes, renewal schedule, trial or introductory terms and any other required information. By confirming, you authorise the store to charge the displayed recurring amount until cancellation.
3.4 / FITNESS + NUTRITION
Read the Safety Guidance before starting a plan. Speak with a qualified professional before a significant exercise or diet change if you are pregnant, under medical care, managing a condition or injury, taking relevant medication, returning after prolonged inactivity, or have a current or previous eating disorder.
Exercise demonstrations cannot verify your form. Wearables and consumer sensors can be missing, delayed or wrong. Calorie, macro and body targets are estimates. April Food Database records, barcode records and AI recognition can be outdated or incorrect, and product formulations can change. Check the physical label and manufacturer where ingredients or allergens matter.
3.5 / APRIL AI
AI output is probabilistic. It can be incomplete, outdated, biased, unsuitable or factually wrong. It may miss an emergency, allergy, contraindication, injury or important context. Do not rely on April AI for diagnosis, medication, emergency triage, eating-disorder treatment or another high-stakes decision. Review outputs before acting and use a qualified professional when the consequences matter.
You must have the right to submit any prompt, image, file or other content. Do not upload another person's health, identity or confidential information without lawful authority and, where required, their consent. Provider availability and model behaviour can change.
3.6 / YOUR CONTENT
You retain any rights you have in content you submit. You grant April a limited, worldwide, non-exclusive licence to host, copy, transmit, format and process that content only as needed to provide, secure, maintain and support the service, comply with your instructions, and meet legal duties. The licence ends when the content is deleted, except for restricted backups and records April is lawfully required to retain.
Feedback about the product can be used without payment or attribution, but April will not publicly identify you from private feedback without permission.
3.7 / ACCEPTABLE USE
You must not:
3.8 / APRIL'S CONTENT + SOFTWARE
April and its licensors own the app, site, visual system, software, exercise library, text, graphics and other service content, excluding your content and identified third-party material. April grants you a personal, limited, revocable, non-transferable, non-exclusive licence to use the service for its intended purpose while these Terms apply.
You may not copy, distribute, sell, reverse engineer, decompile or create derivative works from the service except where applicable law expressly permits the activity and does not allow that right to be waived.
3.9 / THIRD-PARTY SERVICES
April works with app stores, health platforms, watches, sign-in providers, websites and AI providers. Their terms and privacy policies can apply to your use of their service. April is not responsible for a third party's independent service, content or availability, but this does not remove responsibility April cannot lawfully exclude for its own conduct.
3.10 / AVAILABILITY + CHANGES
April may add, remove or change features, models, providers, limits and compatibility to improve the service, address risk, comply with law or respond to platform changes. April does not promise uninterrupted or error-free availability. Where a material change adversely affects paid access, April will give reasonable notice and any remedy required by law.
3.11 / SUSPENSION + ENDING
You can stop using April and delete your account through the in-app control. Cancel an active store subscription separately. April may restrict or suspend access to investigate a security issue, prevent harm, comply with law, or address a serious or repeated breach. April may terminate after notice where reasonably possible, but immediate action can be taken where delay would create material risk.
Terms that need to continue by their nature, including ownership, payment obligations already incurred, lawful retention, disclaimers, liability limits and dispute provisions, survive account closure.
3.12 / WARRANTIES
To the maximum extent permitted by law, April is provided on an “as available” basis. April does not guarantee a particular fitness, weight, health, appearance, nutrition or performance outcome, or that every suggestion, sensor value, food record or AI response is accurate. Nothing in these Terms excludes a warranty, guarantee or remedy that applicable consumer law says cannot be excluded.
3.13 / LIABILITY
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, breach of a non-excludable consumer guarantee, or any liability that cannot lawfully be excluded or limited.
Subject to those exceptions, April is not liable for an indirect or consequential loss that was not reasonably foreseeable when you accepted these Terms. To the maximum extent permitted by law, April's total liability arising from the service is limited to the greater of the amount you paid for April in the 12 months before the event giving rise to the claim or £100 in your local-currency equivalent.
For Australian consumers, nothing limits rights under the Australian Consumer Law. Where that law permits a remedy for services to be limited, April may elect to supply the services again or pay the reasonable cost of having them supplied again. Equivalent mandatory consumer protections remain intact wherever you live.
3.14 / LAW + DISPUTES
These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction. If you live elsewhere, you keep any mandatory right to rely on your local consumer law or bring a claim in your home courts. Irish consumers retain mandatory Irish and EU consumer rights and access to Irish courts where applicable law provides it. These Terms do not require private arbitration and do not waive a right to participate in a lawful collective proceeding.
Before filing a claim, each side should try in good faith to resolve the issue by written notice, unless urgent relief or a legal deadline makes that impractical. Contact legal@trainwithapril.com. This step does not shorten a limitation period or remove access to a regulator, court or statutory remedy.
3.15 / GENERAL
If one provision is unlawful or unenforceable, it will be adjusted only as much as necessary and the rest remains in effect. A delay in enforcing a right is not a waiver. You may not transfer this agreement without April's consent. April may transfer it as part of a genuine reorganisation, financing or sale if the transfer does not reduce mandatory consumer or privacy rights.
April may update these Terms to reflect the service, providers or law. The updated date will be posted and reasonable additional notice will be given before a material change takes effect. If law requires fresh consent, April will ask for it.
04 / HEALTH + SAFETY
April provides fitness information and suggestions. It cannot examine you, know how you feel, verify every label or recognise every dangerous situation.
IN AN EMERGENCY
Do not wait for April AI or support. Use your local emergency number if you are elsewhere.
4.1 / URGENT WARNING SIGNS
Urgent warning signs include chest pain or pressure, fainting, severe or unusual shortness of breath, signs of stroke, a serious allergic reaction, uncontrolled bleeding, confusion, a major injury, sudden weakness, or any symptom that feels dangerous. This list is not exhaustive.
4.2 / BEFORE A PLAN
Speak with a doctor, physiotherapist, registered dietitian or other suitably qualified professional before a significant training or nutrition change if you:
April's readiness questions are screening questions, not a clinical assessment. A qualified professional's advice takes priority.
4.3 / YOUNG PEOPLE
A parent or guardian should supervise April use by anyone under 18, review proposed training or nutrition changes, and involve an appropriate professional where growth, injury, health, body image or weight is a concern. April must not be used by anyone under 13.
4.4 / REPORT A SAFETY ISSUE
Report unsafe guidance, an incorrect exercise, a food or allergen issue, or a recurring sensor problem to safety@trainwithapril.com. Include the relevant screen, approximate time, app version and device where it is safe to do so. Do not send unnecessary medical records. This inbox is not monitored as an emergency service.
05 / DATA CHOICES
Sharing less information may make April less personalised. You do not have to grant optional permissions.
Revoke April's access in Apple Health or Health Connect. Existing April records you entered separately are not removed by revoking the device permission.
Change camera and photo-library access in device settings. A barcode can also be entered or searched without continuous camera permission where supported.
Turn off microphone or speech-recognition access in device settings and type instead. The operating system's speech service may process audio to produce a transcript.
Change notification permission in device settings and adjust supported reminders in April.
Delete a saved conversation, clear memories, or use Temporary Chat when you do not want a conversation saved in history.
Do not enable or request web search when you do not want the query or target page sent to search and retrieval providers.
Edit supported profile records in April. Use the in-app deletion control to erase the account and user-scoped data, subject to the limited exceptions in the Privacy Policy.
Cancel in the Apple App Store or Google Play account used to subscribe. Account deletion does not cancel the store's billing instruction.
5.1 / PRIVACY REQUEST
Email privacy@trainwithapril.com from the address linked to your account where possible.
State your country or US state, what you want, and the April account involved. Do not send a password, payment card or unnecessary health record.
April may ask for limited verification. Verification information is used only to handle the request and protect the account.
April will respond within the period required by applicable law. A denial will explain the reason and any available appeal or regulator route.
April does not sell personal information, share it for cross-context behavioural advertising, or use health information for targeted advertising. If that ever changes, April will update this notice and provide the legally required opt-out before the practice begins. Where a browser sends a Global Privacy Control signal, the current website's no-sale and no-targeted-advertising position already matches it.
06 / CONTACT